GNANESWARI KAKI
QA Test Manager · AI & Automation Leader
15+ years of progressive leadership in quality engineering across financial services, banking, insurance, and telecom — building AI-augmented automation practices that measurably raise the quality bar.
About Me
Accomplished QA Test Manager with 15+ years of progressive leadership in quality engineering across financial services, banking, insurance, and telecom sectors. A trusted Test Manager known for owning full QA program delivery — from test strategy definition and team building to release sign-off and executive reporting.
Expert at establishing scalable, AI-augmented automation practices using Playwright (TypeScript/C#), Selenium WebDriver, TOSCA, and GitHub Copilot. Hands-on expertise in AI/ML model testing, generative AI output validation, bias detection, MFA/SSO/OAuth compliance testing, and cloud-native AWS test environments.
Professional Experience
- Serve as QA Test Manager overseeing end-to-end test strategy, planning, and execution, managing 6 QA engineers across onshore and offshore locations.
- Architected Playwright + TypeScript automation framework, delivering 40–60% faster test execution with built-in auto-waits eliminating race conditions.
- Defined AI-augmented testing practices using GitHub Copilot, reducing test creation time by ~30% per sprint.
- Led testing of SMS identity verification, MFA/SSO/OAuth flows, link expiration, session timeout, and PII data handling for financial regulatory compliance.
- Championed ethical AI testing practices: bias detection, fairness evaluation, and compliance with financial industry ethical standards.
- Led QA Test Manager for large-scale mortgage cloud migration from on-premise to AWS, overseeing all test phases from strategy through UAT sign-off.
- Integrated GitHub Copilot into automation workflows, improving test coverage quality by 35%.
- Implemented TMMi best practices, achieving 25% reduction in defect leakage to production.
- Drove performance and load testing using JMeter, K6, and NeoLoad; identified critical bottlenecks before production deployment.
- Managed offshore QA resource coordination across geographic locations, balancing workloads and timelines.
- Managed end-to-end QA lifecycle for IRA transfer and savings product suite, overseeing test planning, resource allocation, and release oversight.
- Built Selenium WebDriver + TestNG automation framework with BDD (Cucumber) practices for sustainable test coverage.
- Performed GoLang-based API automation and microservices validation with Ginkgo and Gomega frameworks.
- Led QA for underwriting transformation initiative; designed test plans for ETL pipeline validation across complex insurance workflows.
- Managed cloud transformation testing for migration from AS400/Mainframe to modern cloud solutions.
- Wrote complex SQL queries for data validation across Oracle, MS SQL Server, and AWS Redshift — no developer dependency.
- Executed end-to-end functional, regression, smoke, and integration testing for a metadata-driven, automated data engineering framework.
- Developed robust Page Object Model automation using Selenium WebDriver, Java, TestNG, and Maven with Jenkins CI integration.
Technical Skills
AI Expertise
Playwright + TypeScript
Architected cross-browser frameworks supporting Chromium, Firefox, and WebKit. Leveraged network interception to mock APIs, simulate error conditions, and validate financial-grade session handling.
GitHub Copilot Integration
Integrated GitHub Copilot to generate test case suggestions, boilerplate code, and edge-case scenarios — accelerating test script delivery by ~30% and improving team-wide code quality.
Generative AI & Model Testing
Designed automated scripts for generative AI applications, identifying output discrepancies. Established performance benchmarks for evaluating accuracy, relevance, and creativity of AI-generated outputs.
Ethical AI Testing
Championed bias detection, fairness evaluation, and compliance with financial industry ethical standards. Translated AI model behaviors into comprehensive test coverage strategies.
AWS Cloud-Native Testing
Oversaw test coverage for AWS Lambda, Amazon RDS, and DynamoDB environments. Built AWS CodePipeline and CodeBuild integrations for continuous AI application validation.
Security & Compliance Testing
Led testing of MFA/SSO/OAuth flows, SMS identity verification, PII data handling, and regulatory compliance workflows across financial services and insurance domains.
Education
Get In Touch
Open to senior QA leadership opportunities in fintech, banking, insurance, and enterprise technology. Specialized in AI-augmented testing, Playwright automation, and building high-performing quality engineering teams.